SASSA R350 Payment Approved But Not Paid Out, Here’s What You Can Do

The South African government’s SASSA R350 grant program provides financial relief to millions of citizens facing economic hardships, particularly in the aftermath of the pandemic. While the initiative has been vital for low-income and unemployed individuals, some beneficiaries are experiencing delayed payments despite their applications being approved.

This guide explores the reasons for payment delays, how to resolve issues, and the grant’s eligibility criteria.

SASSA R350 Payment Approved But Not Paid Out

Delayed SASSA R350 payments can occur due to various reasons, including:

Common Reasons:

• Over-Balance in Bank Account: Beneficiaries with a bank balance exceeding R624 may not receive payment.
• Errors in Personal Information: Incorrect details, such as ID numbers or bank account information, can cause processing issues.
• Multiple Applications: Submitting multiple applications can overwhelm the system, delaying processing.
• New Applicants: A surge in new applications may strain SASSA’s system.
• Fraud Prevention Measures: Implementing new systems to counter fraud may temporarily disrupt payment status updates.
• Early Status Checks: Beneficiaries checking their payment status too soon may see “null payday” due to pending processing.

Topic	Details
Program	SASSA R350 Grant: Financial relief for low-income and unemployed citizens.
Payment Delays	Caused by over-balance accounts, errors, multiple applications, or new fraud systems.
Resolution Steps	Update bank details, correct application errors, or contact SASSA helpline.
Eligibility	Residents aged 18+ with no other income sources or grants; assets below the threshold.
Official Website	www.sassa.gov.za.

Steps to Resolve Delayed Payments

If your SASSA R350 payment is delayed despite approval, follow these steps:

1. Address Over-Balance in Bank Account:

• Lower your bank balance to below R624.
• Update your bank details through the SASSA portal.
• Wait approximately 1 week for re-evaluation and approval.

2. Correct Application Errors:

• Log into your SASSA account and verify all details.
• Update incorrect information such as ID numbers, mobile numbers, or bank account details.
• Wait up to 1 week for processing.

3. Follow Up on Multiple Applications:

• Be patient, as processing multiple applications can take 1–2 weeks.
• If the issue persists, contact SASSA for assistance.

4. Contact SASSA Directly:

• Call the SASSA helpline at 0800-601-011.
• Please provide details about your issue and follow their guidance to resolve it.

SASSA R350 Grant Eligibility

Beneficiaries must meet specific eligibility criteria to qualify for the grant.

Key Requirements:

• Age: Must be 18 years or older.
• Residency: Must be a legal resident or verified citizen of South Africa.
• Asset Value: Asset value must not exceed the government’s threshold.
• Other Income: Beneficiaries must not receive any other social grants or have alternative income sources.

These criteria ensure that assistance reaches the most vulnerable and authentic applicants.

FAQs

1. Why is my approved SASSA R350 grant not paid?

Payment delays may result from issues such as an over-balance bank account, incorrect personal details, or multiple applications.

2. How can I resolve a delayed SASSA R350 payment?

Verify your application details, correct any errors, and ensure your bank balance is below R624. If issues persist, contact SASSA at 0800-601-011.

3. What are the eligibility requirements for the SASSA R350 grant?

Beneficiaries must be 18 or older, reside legally in South Africa, have assets below the threshold, and not receive other grants or income.

4. How long does it take to resolve payment issues?

Depending on the issue, resolution can take 1–2 weeks. Stay patient and follow up if necessary.

5. Can I check my payment status online?

Yes, log into your SASSA account to monitor your payment status and update any incorrect information.

Click here to know more.